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Terms & Conditions All our products carry the manufacturer's respective warranty. Pricing / Payment Method
Online/Phone Orders
Shipping Details You may either pick-up your order at our Roosevelt location or have it ship to anywhere in Canada. We will contact you by phone to determine your preferred shipping method. Taxes and Shipping Charges PST & GST apply to all applicable orders. Shipping charges are extra. Returns/Cancellations Jademark will accept returns within 7 days of purchase. Returned products must have original packaging. In general, a 20% restocking fee will be charged. All returns must be shipped in a secure and well-packaged container. Jademark is not responsible or liable for any loss or damage, incurred during the shipping of the products. Please ship with the appropriate insurance, packaging and documentation, to ensure a safe delivery of the products. *Refunds are based on our current market-selling price for the product at the time of our receipt of the returned items. If the price has changed from the original purchase price at time of payment, the refund will be the lesser of the two prices. We will not accept any returns on products if any of the following apply: Missing items, written or altered printed materials (included with product) or physical damage. RMA / Returns The customer must pay for shipping to return any suspected defective products to us. Once we have tested and confirmed the product is defective, we will pay for the shipping of the replacement product back to the customer, if purchased within the first thirty days. If the product is not defective, the customer is liable for the shipping charges. The customer may choose to deal with the manufacturer of the product directly, if the product is a retail boxed version for faster service. |
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